1. About Us

These Terms and Conditions govern your use of our website and the purchase of products from The Hagah Journal (“we”, “us”, “our”). By placing an order with us, you agree to be bound by these terms. Please read them carefully before purchasing.

2. Our Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only; slight variations in colour may occur due to photography and screen settings.

3. Placing an Order

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed when you receive an order confirmation email from us.

You must be at least 18 years old to place an order or have the permission of a parent or guardian.

4. Pricing & Payment

All prices are displayed in GBP (British Pounds) and include UK VAT where applicable. For international customers, prices are shown exclusive of any local taxes or import duties, which are your responsibility.

We accept payment via major credit/debit cards and other methods shown at checkout. Payment is processed securely. We do not store your payment details.

5. Shipping & Delivery

We aim to dispatch orders within 2–3 business days. Estimated delivery times are:

• UK: 2–5 business days

• Europe: 5–10 business days

• Rest of world: 7–14 business days

Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by customs, postal services, or events outside our control.

For international orders, you are responsible for any import duties, customs fees, or local taxes charged by your country.

6. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and Conditions. Please refer to our separate Returns & Refunds Policy for full details.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of The Hagah Journal and is protected by copyright. You may not reproduce, distribute, or use our content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Hagah Journal will not be liable for any indirect, incidental, or consequential losses arising from your use of our products or website. Our total liability to you shall not exceed the price you paid for the relevant order.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated ‘Last updated’ date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@thehagahjournal.com.